Having decided to purchase web cams for our two cars, I had difficulty trying to decide make, model, cost and camera capability that would be best suited to my requirements. In fact, it was very confusing, like a minefield trying to navigate to market availability especially when my knowledge was somewhat limited. However, once I discovered and contacted Blackvue NZ Ltd, the problems and concerns the quickly and professionally dealt with by Mike.
Mike took the time to run the products and options around dash cam performance, suitability, technical specs, ease-of-use and cost. He took away the confusion and guided me through the purchase process along with recommendations of installers. There was no hard sell or pressure, just expertise, knowledge and great advice. Also in order to ensure cams were available in time to meet the installation date (as he was passing my home) he personally delivered the web cams.
Great professional service and I would finally recommend Mike and Blackvue Ltd to anyone looking for similar products.
A couple of weeks ago I approached Mike at Blackvue NZ to buy a DR750 Blackvue camera. His price was dearer than PB technology price, and I asked him for a discount. He told me that he was not Pack and Save, so no discount. So bugger him, I bought the camera from PB Technology and saved myself $20.00.
I fitted the camera myself using the tutorials on Blackvue NZ website and all was sweet. After 10 days the camera stopped working and kept repeating some shit about the sd card not working. I went back to PB technology and they listened to what the camera was saying, told me the camera had to be sent to Korea to be repaired and that I had to pay the freight (there’s a 1 year warranty on the thing!!) They also said that if there was nothing wrong with the camera I would not be paid back the freight and would have to pay the freight to get it back. So I decided to phone Mike at Blackvue NZ to see if he could help. When I told him the problem he laughed his arse off at me, and said, why should he help me, as he didn’t get the sale, and was it worth the $20.00 that I originally saved on the purchase. He decided to have a look at the camera, so I took it round to him. He powered the camera up using some adaptor thing he had set up in his office, and up came the message again about the sd card not working. He took out the sd card and found that it was a ‘transcend’ card, and explained that this was the problem. I had the original box with me and he pointed out that written on the back of the box beside the card size is printed a message that states that using third party cards can stuff the camera, and the warranty. He replaced the card with a genuine blackvue card, and everything was fine. OK, I had to buy another card, and I didn’t get a discount on this, but this saved me hundreds of dollars returning the camera to be repaired. Mike also explained to me how to re-configure the SD card , and download updates so it lasts a long time. I can be a bit mouthy, but Mike put me in my place, and sorted everything out. I will deal with him again, and recommend him to my mates.
‘About 18 months ago I purchased a DR650S-2CH camera from company on the North Shore in Auckland. I bought the camera for this companies ‘Trade Me’ site. Everything worked fine, until recently, when I had a problem. I contacted the seller, on the North Shore and did not seem interested and I was told that I needed to send the camera back to the manufacturer and that they would repair it for free. I found the freight costs to the manufacturer where very expensive, so I decided to contact ‘Mike’ at ‘Blackvue NZ’. Mike told me that the camera was out of warranty, so the manufacturer would not repair it for free. I explained to Mike what the problem was, and he asked me a lot of questions about the camera, which he informed me was ‘dis-continue’ from the range some two years prior. He then made a few suggestions, as to how to sort out the problem. I followed these and my problem was fixed. This saved me the unnecessary expense of returning the camera to the manufacturer, and the cost of repair. I would highly recommend Mike at ‘Blackvue NZ’ to anyone who is thinking of buying a camera. He certainly knows his product.
“Mike Fish Blackvue New Zealand, you’re a star! Made an enquiry on a Sunday, answered with in hours. Invoice emailed for the product I wanted on Monday morning. Paid online, proof of payment emailed to Mike that day, goods dispatched. Rural delivery (standard two day by courier) in my mailbox Wednesday. Fantastic service and outstanding advice from Blackvue New Zealand.”
“I’ve just DIY hard wired a Blackvue DR750S-2CH camera sourced from Mike, at Blackvue NZ Ltd, in my SUV. The installation was straightforward, with clear instructions and all the necessary bits promptly supplied. Mikes friendly personalized advice and suggestions were much appreciated. He’s a very helpful and obliging guy. The performance of both cameras is excellent.”
“I am very pleased with my new Blackvue Camera. Mike has been excellent to trade with: very prompt and easy to transact, and has kept me informed regarding availability etc. There are so many products on offer and it’s been great to find a New Zealand site that offers an excellent product and service.”
“My dealings with Mike at Blackvue NZ have been really great, starting with my initial contact inquiry about the best product for my purposes, through to Mike’s excellent after-sales service and guidance. The Blackvue product I purchased, a DR650S – 2CH is a very cool piece of technology and performs flawlessly to meet my needs.”
“I have just bought my 3rd DR650S-2CH camera from Mike, this year and as usual received excellent service. The first 1 I had fitted to my own vehicle, a Mercedes. I then decided to add one to my wife’s Toyota corolla. The latest one I had fitted was to my daughters RAV 4.
After a few months I started having problems with my camera telling me that there was something wrong with the SD card in the camera. One call to Mike and the problem was sorted.
I did not read the instructions supplied when I bought the camera about re-configuring the camera and loading the latest firmware.
‘The Cloud’ system works fine and I can not only see live videos streaming from my wife and daughter cameras, but can also talk to them though the camera. I would definitely recommend Mike and his company to my friends.
“Hi guys just a quick note to tell about the Blackvue camera I have fitted to my race car. This is a great bit of kit, and has help immensely with my driving and checking my driving line and speed when racing. Mike came out and help me sort out where to position the camera for best results. A few of my mates have also bought similar cameras from Mike. I have also fitted a similar model to my private ride and am well impressed.
I recommend these cameras and the service I received to anyone thinking of fitting a dash cam.
“With the recent purchase of a new Nissan Pathfinder, we wanted some means of monitoring this vehicle while parked unattended in the various car-parks around town.
After much research on the web including numerous discussion groups and Youtube, we decided that the Blackvue system might suit our requirements. I emailed www.blackvue.co.nz with a series of questions regarding quality, reliability and installation. To my surprise, Mike Fish from Blackvue replied within the hour answering all my queries, and in fact volunteering much more information including web links for additional info.
Shortly after, we proceeded with the purchase of a DR650GW twin camera system and the PMP (Power Magic Pro). A local auto-electrician fitted it, taking just over 3 hours to do so. Take this cost in to account when purchasing, but also take in to consideration that a small ding on a brand new vehicle will most likely cost you more to repair than this Blackvue system and installation.
Now that we have had our DR650GW installed and fully functional for a few weeks, I will comment that the quality and detail of information available from both cameras is astounding, excellent quality camera video, great sound, accurate GPS mapping and with a bit of fine tuning, reliable incident reporting. For reasonable historical continuity, you will need to replace the 32GB card with a 64GB card.
We are very pleased with our installation but hope never have to use the recorded video in anger.
Roger & Diane
Nice meeting you the other day, and thanks for delivering the camera.
I have installed the DR650S-2CH camera in my vehicle, and am impressed with the results so far. The quality of the video pictures is great, and very easy to play back through on my tablet and pc.
I’m glad I took your advice and wired the Power Magic Pro into the system; the 24/7 recording should give us peace of mind when we go on our South Island trip and have leave the vehicle parked outside motels etc at night.
Thanks for your advice on installing the camera, it was a great help.
I’ll definitely be recommending you and these brilliant cameras to all my mates.
Albany, New Zealand.”
“I first saw dashcams videos on youtube where that giant meteor exploded above a town in Russia and thought they were a good idea.
Then, a mate got into an accident that wasn’t his fault and the other party tried to deny any wrongdoing.
So I decided to it might be a good idea to grab a dashcam. I’m a bit geeky and did a load of googling on the options and eventually decided on the Blackvue cams. They seem like the best of the lot.
Cheers for hooking us up.
I am a person who works hard to provide a good service in everything I do, and by return I expect the same treatment. In my dealings with Mike at Blackvue NZ I was not disappointed – Mike is great to deal with.
Over the years I have had several dash cams. I have bought in the $200 – $350 range so not “el cheapos” you will understand. All of then came up short on reliability and user friendliness.
I did my research and settled on a Blackvue DR650S-2CH and a Power Magic PRO from Blackvue NZ which I had it professionally installed.
I have full confidence in the unit. I have also found that the various manuals supplied as well as those I obtained on line from the manufacturer are thorough and well written – I can understand them and follow them.
My advice to anyone reading this is to not waste your money with other brands – buy once – get a Blackvue and save frustration and disappointment that other brands are likely to give you
Tauranga, New Zealand.”